Privacy Policy

Last updated: October 2026

This Privacy Policy describes how Rawturns Heating & Air ("we", "us") gathers, uses and passes along information when you browse rawturns.property, call the number shown on this site or send us a form. It is a general template, not legal advice.

What We Gather

You may give us details directly when you fill out a form or call. These can include your name, phone number, email address, location and a short description of your heating or cooling problem.

Some details arrive automatically as you use the site. These can include your IP address, browser type, device type, the pages you open and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality and billing purposes.

Why We Use It

We use the information to:

• Match you with an independent HVAC provider that works in your area
• Send your request details to that provider so they can reach out to you
• Answer your questions and messages
• Measure how people use this site and our phone lines
• Make the site and the service better
• Meet legal duties and guard against fraud or misuse

Who Receives It

Rawturns Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners so they can contact you about it. These providers are separate businesses, and each has its own privacy practices.

We may also share data with companies that help us run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information if the law requires it or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or a share. Where those laws apply to you, you may have the right to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors move around it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@rawturns.property. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. No method of sending or storing data is completely secure, though. We keep information only as long as we need it for the purposes above, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows the most recent change.

Contact

Questions about this policy? Email contact@rawturns.property.